Sports / Mobile
These terms set out the rules that govern your use of ccv55, including how your account works, how transactions through Rocket, Upay and Bank Transfer are handled, and what you can expect from us. Access to ccv55 depends on your local law and the eligible regions we serve — check that your use is permitted before you proceed.
These terms form the agreement between you and ccv55 the moment you open an account or use any part of the platform. They apply to every action you take — browsing the lobby, placing a wager, making a deposit through Rocket or Upay, or requesting a withdrawal via Bank Transfer. We update these terms when our services change. When we do, the revised version takes effect from the date we publish it, and your continued use of the account means you have accepted the update. If you disagree with any revision, you should stop using the account and contact us to close it. Nothing in these terms removes rights you hold under the laws of your own jurisdiction. Where local law sets a different standard, the local standard applies to the extent it is stricter. We do not override local law through these terms — we operate within it. Your payment activity through Rocket and Upay is subject to those providers' own terms as well as ours. Where there is a conflict, the provider's terms govern that specific transaction leg. All account activity is recorded and visible in your signed-in account history.
Not every interaction on ccv55 falls under the same set of rules. Understanding the scope of these terms helps you know where this policy applies and where a separate set of rules governs your activity.
Logging in, registering, updating personal details and managing your session controls all fall inside these terms. Rules for account suspension, closure and reactivation are set out here and enforced by us directly.
Deposits and withdrawals through Rocket, Upay and Bank Transfer are covered by these terms for the platform side of the transaction. The payment provider's own terms govern the network leg — both sets of terms apply simultaneously.
Game content, lobby displays, odds and table limits are governed by these terms for how we present them. Individual game rules are set by the studio or provider and shown inside each game; those rules sit alongside, not inside, this document.
Any external link, payment network or studio software operates under its own terms. We are not responsible for third-party content, outages or policy changes. We do not represent that third-party terms align with ours.
These terms are not one-sided. You have specific, practical actions available to you at any point during your use of the account. Your full transaction history — deposits via Rocket or Upay, withdrawals via Bank Transfer, and any account adjustments — is visible inside your signed-in account area. You do not need to contact us to access those records; they are there whenever you check. If any detail on your account is incorrect — your registered contact information, for example — you can correct it directly through the account settings screen. For anything you cannot edit yourself, our support route is the correct path. If you believe a transaction has been recorded incorrectly, raise it with us in writing and we will check the record against our logs. You also have the right to request account closure at any time by contacting support. We will process that request and confirm the outcome to you in writing.
Open the transaction history section inside your signed-in account to see every deposit, withdrawal and account event. No request to us is needed to access this view.
Update your registered contact information and account preferences through the account settings screen. For fields locked against self-editing, submit a correction request via our support channel.
If a transaction looks wrong or a rule is unclear, write to our support team with your account reference and the specific transaction date. We will check against our records and respond in writing.
You may close your account at any time. Contact support with a written closure request. Any balance in your account wallet will be processed according to the withdrawal terms before closure is confirmed.
If you have a question about how these terms apply to your account, or you need to raise a concern about a transaction through Rocket, Upay or Bank Transfer, use the contact routes published on this site. We do not accept policy queries through unverified channels.
Open the chat widget from any page while signed in. Describe your query and include your account reference. A member of our team will pick it up from the queue.
Send your query to the support email address shown on the Contact page. Include your account reference, the relevant transaction details and a clear description of the issue.
The account help section inside your signed-in dashboard covers common questions about these terms, transaction records and account adjustments without needing to contact us directly.
How we store your data, apply cookies, secure your account and retain records is tied directly to these terms. We keep records of account activity for the period required under applicable rules, and those records are what we reference when resolving any dispute you raise.
We store the account and transaction data you generate on ccv55 for the retention period set under applicable rules. You can request a summary of what we hold by writing to our support team with your account reference.
We use session cookies to keep you signed in and to record your account preferences. Functional cookies are required for the account to work. You can review the cookie settings on the Cookie Policy page linked in the site footer.
Your account is protected by the credentials you set at registration. We do not ask for your password through chat or email. If you receive a request for your credentials from any channel, treat it as a security risk and notify us immediately.
If you need to change account details that you cannot edit yourself, or if you want to request a copy or correction of data we hold, contact support in writing. We will confirm receipt and handle the request according to these terms.
These are the questions we receive most often about how our terms work. Each answer reflects what is written in the terms above — if you need more detail, the support routes on the Contact page are the right next step.
Yes. Any transaction you make through Rocket, Upay or Bank Transfer is covered by these terms for the account and platform side. The payment provider's own terms also apply to the network leg of that transaction. Both sets of terms run alongside each other.
We publish the updated version with the date it takes effect. Continuing to use your account after that date means you accept the revised terms. If you disagree, stop using the account and contact support to request closure before the update takes effect.
Yes. Your signed-in account area shows a complete record of every deposit, withdrawal and account event. You do not need to request this from us — open the transaction history section and it is there. Contact support if any entry looks incorrect.
Where local law sets a stricter standard than these terms, local law applies to that extent. These terms do not override your jurisdiction-based rights. Access to and use of ccv55 depends on whether it is permitted under your local law and in your eligible region.
Write to our support team via live chat or the published email address. Include your account reference, the transaction date and the specific amount in question. We will check the entry against our records and reply to you in writing with the outcome.
Send a written closure request to support through the contact routes on the Contact page. Any remaining balance in your account wallet will be processed under the withdrawal terms before we confirm the closure. We send written confirmation once the closure is complete.